IFAQ
Infrequently but oddly frequent Questions
Q: Why did you start?
A: It was a pet project to develop my e-commerce skillset within my broader digital skillet I had been doing from 2001-2012 in between my other contract work that took over my life. It's not as glamorous as it seems. I was terminally online at a young age and "good with computers".
Q: Can I come visit and watch you/learn from you
A: No, don't take it personal. What you are basically asking/wanting to know are how do I run all this. First understand the concept of you'll never work more than when you work for yourself and combine that with all of coffee is a low margin product. Then do what I did with watching a ton of videos/documentaries/conversations/podcasts and reading every book while peering into the abyss with an optimistic and naive view. If you're really pressing onwards go work one christmas at a shop. Then imagine doing that for the rest of your life. Yeah.
Q: Where do you roast?
A: Cherry Hill, New Jersey
Q: Do you ship internationally?
A: Not at the moment.
Q: Can we buy cold brew cans for wholesale?
A: At the moment it's very limited by design. You'd have to be nearby and on a route we make which is very limited. Think within the blue route. You'll have to also be fairly aggressive in tracking us down as we're just not pushing that business. That said not to be a jerk just wanting to ensure product quality. Give me a few years.
Q: Can you tell me the update on my order/where is it/Post office says it delivered but it didn't
A: Sorry, once it leaves the facility we have absolutely no ability to help unfortunately. If something goes wrong you'll have to put in a claim. As of 11/2024 we do not refund orders/return. You can thank the various scams we've gotten tagged for with this draconian policy.
Q: You shipped the wrong bag/missing bag.
A: This happens at times and sorry. We make mistakes but own it. Email us and we'll take care of it.
Q: Are you looking for supplies/bags/cold brew/labels/selling us something
A: No.
Q: why the pokémon?
A: Because it's cool. Kids like it. My kid likes it. Be cool too.
Q: Are you hiring?
A: Check indeed. Don't reach out or call a bunch or email a bunch or pressure staff to contact me, I've had one stalker. That is enough.
Q: What do you think about " " espresso machine.
A. I try not to.
Q: I went this "other roaster" are you mad?
A: Man, you what? Believe it or not I too eat costco nuggies instead of chic-fil-a nuggies at times. Does mr costco care? Nope. and I don't either because I'm not a cult.
Q: Do you hate my town/city?
A: Nah. I just hate on dallas for funs.